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Critical success factors for total quality management implementation within the libyan iron and steel company massoud m arshida tun abdul razak university. Quality mangement and six sigma management essay total quality management philosophy is a set of beliefs and general concepts that adopts practices of continuous. Definition: total quality management total quality management (tq, qm or tqm) and six sigma (6 ) are sweeping “culture change” efforts to position a company for.
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